City of Collinsville
  • Parks and Recreation
  • Collinsville, IL, USA
  • $14.00 per hour
  • Hourly
  • Seasonal

The City of Collinsville is accepting applications for the seasonal position of Guest Services Manager. This position performs the daily operations and management of the gift shop, front gate, guest services and ticket booth.

The Guest Services Manager is responsible for performing routine tasks in planning, organizing and coordinating parties, group reservations, and private rentals, and directly supervises staff as well as performs essential functions to include serving as hosts/hostesses to guests, organizing programs, processing transactions, maintaining records, answering phones, disseminating information and handling cash. 

Position begins Memorial Day weekend through Labor Day weekend with hiring and training to begin earlier.

Candidates must have the ability to work staggered shift assignments as necessary including evenings, weekends and holidays; the ability to work in hot, cold, wet and/or other unpleasant outdoor conditions; and the ability to work in a loud, fast-paced environment.

 

Minimum Qualifications

  • 18 years of age or older
  • Six months of prior paid experience in municipal or commercial management, clerical and customer service

 

Preferred Qualifications

  • Familiarity with money handling, group rentals, recreation software, and customer service
  • Bilingual in Spanish
  • Background with security, accounting, and clerical work
  • CPR Certified or the ability to achieve certification by start date
City of Collinsville
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